Your Voyage Getting There

Simplify Your Travel with American Queen Steamboat Company Transfers

We make traveling to our vessels simple, so you can relax and enjoy your vacation on the river. Read on to discover the best transfer options from American Queen Steamboat Company for any voyage aboard the American Queen, American Empress or American Duchess. We offer complimentary transfers from pre-designated pre-cruise hotels or third-party transfers from the airport, train stations or other transportation hubs. Parking is also available at our ports.


Vessel Transfers

Embarkation Day - A complimentary transfer is provided from the designated pre-cruise hotel to the American Queen on embarkation day.

Disembarkation Day - Transfers to the airport or to the post-cruise hotel on disembarkation day are available for purchase.

Airport Transfers

New Orleans Airport Transfer Service - Guests arriving in New Orleans have the option to purchase shuttle transfer service from the airport to the American Queen pre-cruise hotel, via a third party transfer. For information regarding the transfer process, please click here to view/download an informative sheet. When you are ready to reserve your transfer, please click here to pre-book and secure your reservation (Note: once you click on the link, you will leave the AQSC website and be transferred to a third party website).

Train

Special Amtrak Fares – For guests that would like to see a bit more of the country, Amtrak offers discounts for both seniors and AAA members on both one-way and round-trip Amtrak travel. Passengers with questions about schedules, fares and accommodations may call Amtrak toll-free at 800-USA-RAIL or may visit http://www.amtrak.com. This is an ideal way to avoid the hassles of flying and works well for most of our departure and arrival ports. Unlike the airlines, Amtrak does not charge for checked luggage. Tickets may be purchased from a travel agent or directly from Amtrak.

Some routes may require overnight stops in one direction or another; the cost incurred for any layovers is the responsibility of the passenger. For complete train schedules and information about accommodations, visit www.amtrak.com.

Car Rental

Special Hertz Rates – One-way and round-trip rate with a free membership in Hertz #1 Club Gold. To obtain a Hertz #1 Club Gold membership, visit www.hertz.com/gold and enter Corporate Discount Program # 1774703.

Parking

Parking in Memphis - Peabody Tower Garage: 110 Peabody Place, Memphis, TN 38103 | (901) 578-9333

A rate of $12 per day during off-peak season and $22 per day during peak season is offered for self-parking. Please pull a ticket upon entry and pay upon exit upon your return. There is no obligation to park at the facility designated above. American Queen Steamboat Company and its affiliates are not responsible for theft or damage to vehicles nor are they responsible for the operation or condition of the facility in general. Parking spaces cannot be reserved in advance. This offer may be discontinued at any time and is capacity controlled.

Port Information

Alton, Illinois
Landing: Riverfront Park
1 Riverfront Drive
Alton, IL 62002
Time Zone: Central
Visitor’s Info: (800) 258-6645

Chattanooga, Tennessee
101 Riverfront Parkway 
Chattanooga, TN 37402
Time Zone: Eastern
Visitor's Info: (800) 322-3344

Cincinnati, Ohio
Landing: Cincinnati Public Landing
435 East Mehring Way
Cincinnati, OH 45202
Time Zone: Eastern
Visitor’s Info: (800) 543-2613

Clarksville, Tennessee
Landing: McGregor Park Riverwalk
640 North Riverside Drive (Tennessee Highway 12)
Clarksville, TN 37040
Time Zone: Central
Visitor's Info: (800) 530-5487

Louisville, Kentucky
Landing: Next to Joe's Crab Shack
131 West River Road
Louisville, KY 40202
Time Zone: Eastern
Visitor's Info: (800) 626-5646

Memphis, Tennessee
Landing: Beale Street Landing
251 Riverside Drive
Memphis, TN 38103
Time Zone: Central
Visitor’s Info: (800) 873-6282

New Orleans, Louisiana
Landing: Hilton Riverside Hotel
2 Poydras Street
New Orleans, LA 70130
Time Zone: Central
Visitor’s Info: (800) 672-6124

Pittsburgh, Pennsylvania
Landing: North Shore Riverfront Park
375 North Shore Drive
Pittsburgh, PA 15212
Time Zone: Eastern
Visitor’s Info: (412) 281-7711

Red Wing, Minnesota
Landing: Levee Park
418 Levee Road
Red Wing, MN 55066
Time Zone: Central
Visitor's Info: (651) 385-5934

St. Louis, Missouri
78 N Lenore K. Sullivan Boulevard
St. Louis, MO 63102
Time Zone: Central
Visitor’s Info: (800) 325-7962

Airports

All American Empress voyages are one-way, in either direction, beginning in Portland, Oregon (Vancouver, Washington) or Clarkston, Washington. Airports are available in both Portland, Oregon and Spokane, Washington. In addition, there is a small airport with limited regional air service from Lewiston, Washingon which is a 15-minute taxi-ride from the Clarkston, Washington boat dock.

Transfers

Embarkation Day - Free transfers from the designated pre-cruise hotel to the American Empress in either Vancouver, Washington or Spokane, Washington is provided on embarkation day.

Disembarkation Day - Transfers to the airport or to the post-cruise hotel on disembarkation day are available for purchase. 

Transfers from the dock in Clarkston, Washington to either the Spokane airport or to the Spokane post-cruise hotel are available for $49 per guest.

Transfers from the dock in Vancouver, Washington to either the Portland airport or to the Portland post-cruise hotel are available for $25 per guest.

City Tour with Transfer - A combination city tour with airport or hotel transfer is also available for purchase. 

The Spokane city tour with transfer is available for $69 per guest.

The Portland city tour with transfer is available for $59 per guest. 

All transfers and tours are operated by chartered motorcoach to ensure consistent quality and convenience.

Port Information

Clarkston, Washington
Landing: Crane Dock
100 14th St, Clarkston, WA 99403
Time Zone: Pacific
Visitor’s Info: (877) 774-7248

Vancouver, Washington
Landing: Columbia Shores Office
110 Columbia Street, Vancouver, WA 98660
Time Zone: Pacific
Visitor’s Info: (877) 600-0800
 

Vessel Transfers

Embarkation Day - A complimentary transfer is provided from the designated pre-cruise hotel to the American Duchess on embarkation day.

Disembarkation Day - Transfers to the airport or to the post-cruise hotel on disembarkation day are available for purchase.

Airport Transfers

New Orleans Airport Transfer Service - Guests arriving in New Orleans have the option to purchase shuttle transfer service from the airport to the American Duchess pre-cruise hotel, via a third party transfer. For information regarding the transfer process, please click here to view/download an informative sheet. When you are ready to reserve your transfer, please click here to pre-book and secure your reservation (Note: once you click on the link, you will leave the AQSC website and be transferred to a third party website).

Train

Special Amtrak Fares – For guests that would like to see a bit more of the country, Amtrak offers discounts for both seniors and AAA members on both one-way and round-trip Amtrak travel. Passengers with questions about schedules, fares and accommodations may call Amtrak toll-free at 800-USA-RAIL or may visit http://www.amtrak.com. This is an ideal way to avoid the hassles of flying and works well for most of our departure and arrival ports. Unlike the airlines, Amtrak does not charge for checked luggage. Tickets may be purchased from a travel agent or directly from Amtrak.

Some routes may require overnight stops in one direction or another; the cost incurred for any layovers is the responsibility of the passenger. For complete train schedules and information about accommodations, visit www.amtrak.com.

Car Rental

Special Hertz Rates – One-way and round-trip rate with a free membership in Hertz #1 Club Gold. To obtain a Hertz #1 Club Gold membership, visit www.hertz.com/gold and enter Corporate Discount Program # 1774703.

Parking

Parking in Memphis - Peabody Tower Garage: 110 Peabody Place, Memphis, TN 38103 | (901) 578-9333

A rate of $12 per day during off-peak season and $22 per day during peak season is offered for self-parking. Please pull a ticket upon entry and pay upon exit upon your return. There is no obligation to park at the facility designated above. American Queen Steamboat Company and its affiliates are not responsible for theft or damage to vehicles nor are they responsible for the operation or condition of the facility in general. Parking spaces cannot be reserved in advance. This offer may be discontinued at any time and is capacity controlled.

Port Information

Alton, Illinois
Landing: Riverfront Park
1 Riverfront Drive
Alton, IL 62002
Time Zone: Central
Visitor’s Info: (800) 258-6645

Chattanooga, Tennessee
101 Riverfront Parkway 
Chattanooga, TN 37402
Time Zone: Eastern
Visitor's Info: (800) 322-3344

Cincinnati, Ohio
Landing: Cincinnati Public Landing
435 East Mehring Way
Cincinnati, OH 45202
Time Zone: Eastern
Visitor’s Info: (800) 543-2613

Clarksville, Tennessee
Landing: McGregor Park Riverwalk
640 North Riverside Drive (Tennessee Highway 12)
Clarksville, TN 37040
Time Zone: Central
Visitor's Info: (800) 530-5487

Louisville, Kentucky
Landing: Next to Joe's Crab Shack
131 West River Road
Louisville, KY 40202
Time Zone: Eastern
Visitor's Info: (800) 626-5646

Memphis, Tennessee
Landing: Beale Street Landing
251 Riverside Drive
Memphis, TN 38103
Time Zone: Central
Visitor’s Info: (800) 873-6282

Nashville, Tennessee
Landing: Riverfront Park
160 1st  Avenue North
Nashville, TN 37213
Time Zone: Central
Visitor’s Info: (800) 657-6910

New Orleans, Louisiana
Landing: Hilton Riverside Hotel
2 Poydras Street
New Orleans, LA 70130
Time Zone: Central
Visitor’s Info: (800) 672-6124

Ottawa, Illinois
Landing: Allen Park
400 Courtney Street
Ottawa, IL 61350
Time Zone: Central
Visitor's Info: (815) 434-2737

Pittsburgh, Pennsylvania
Landing: North Shore Riverfront Park
375 North Shore Drive
Pittsburgh, PA 15212
Time Zone: Eastern
Visitor’s Info: (412) 281-7711

Red Wing, Minnesota
Landing: Levee Park
418 Levee Road
Red Wing, MN 55066
Time Zone: Central
Visitor's Info: (651) 385-5934

St. Louis, Missouri
78 N Lenore K. Sullivan Boulevard
St. Louis, MO 63102
Time Zone: Central
Visitor’s Info: (800) 325-7962