Steamboat Academy

The Steamboat Academy, is a series of six basic courses designed to enhance travel agent knowledge of American Queen Steamboat Company products and destinations leading to increased sales and commissions.

Each course is followed by a quiz and agents can download a certificate of completion immediatley after passing.

For more information on the Steamboat Academy, please email

Course Information and Registration
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Course 1: Introduction to AQSC

  • This first course lays the foundation for your education including key details on how to work with AQSC. Topics covered include agent support, highlights of our paddlewheel boats and their destinations, inclusions and onboard amenities, commissionable enhancements, booking policies, guests with disabilities, single travelers and more.

Course 2: American Queen 

  • An in-depth look at the American Queen covers the features and amenities of our iconic and most opulent flagship boat.

Course 3: American Empress

  • This detailed review of the American Empress will provide you with fundamental insight on what makes her one of the most unique boats in our fleet.

Course 4: American Duchess

  • A thorough look at our newest boat, the luxurious all-suite American Duchess, comprised of the largest and most spacious staterooms on the river. 

Course 5: Shore Excursions

  • Learn about the most popular premium shore excursions available on each river to help you enhance your client’s vacations and increase your commission.

Course 6: Group Reservations

  • This course will provide you with an understanding of our group reservation process and how to confirm your pre-formed group travelers.