AQSC’s U.S. River Cruise Alerts


Check back here for important alerts on all of American Queen Steamboat Company river cruises. Our alerts provide notification to passengers and guests of changes to itineraries due to unforeseen circumstances, such as weather, river traffic, boat repairs, etc, along our determined routes on the Mississippi, Columbia, Ohio and other Rivers. Please check back here often or contact American Queen Steamboat Company with your questions or concerns. 

Deviation Alert - American Duchess: October 16, 2017 Voyage

Due to low water on the Mississippi River, the American Duchess will follow a modified itinerary for the October 16 voyage.

At American Queen Steamboat Company, we are committed to delivering the most memorable experience possible for our guests. An important part of our commitment is to deliver advanced communication when unforeseen circumstances arise that directly impact that experience in any way.

Low water on the Mississippi River is preventing the American Duchess from docking at our original embarkation location in Memphis.  In addition, the docking location in Helena, AR is inaccessible and therefore, we will not be able to dock as originally scheduled.  In our efforts to preserve your cruise enjoyment and deliver memorable experiences, we have worked to create the following modified itinerary for your week aboard the American Duchess:
           
Day 2 – October 16                  Embark in Memphis, TN at Mud Island Greenbelt Park
Day 3 – October 17                 River Cruising
Day 4 – October 18                  Vicksburg, MS
Day 5 – October 19                  Natchez, MS
Day 6 – October 20                  Baton Rouge, LA
Day 7 – October 21                  St. Francisville
Day 8 – October 22                  Nottoway, LA
Day 9 – October 23                  Disembark in New Orleans, LA

 
Monday, October 16
Embark in Memphis, TN at Mud Island Greenbelt Park (Formerly Beale Street Landing)
Address: North End of Island Drive, Memphis, TN 38103
 
Please note that embarkation transfers from the Peabody hotel will transfer guests to this revised docking location.
 
Tuesday, October 17
River Cruising  (formerly Helena, AR)
Enjoy your day sailing downriver to your next port of call while additional oboard activities will be available for your enjoyment.
* Premium Shore Excursions in Helena, AR have been cancelled; guests who paid for a Premium Shore Excursion will receive a full refund.  This includes:
The Mississippi Delta Gospel and Birthplace of the Blues
 
** All other days and ports will be as originally scheduled.

Although an unexpected circumstance outside of our control, the communication efforts and thoughtfully considered, revised itinerary reaffirms American Queen Steamboat Company’s mission to provide uniquely American experiences while focusing on the safety of our guests and our crew.

We thank you in advance for your understanding.