Steamboat Society of America®

The Steamboat Society of America,® our guest loyalty program, was created to recognize our past guests and offer the opportunity to enjoy exclusive benefits and incentives for cruising frequently with us. In addition to our Classic membership, earned after completion of your first cruise on the American Queen,® American Empress,® American Duchess,™  or American Countess,™ we offer four levels of elite membership. These Ruby, Sapphire, Emerald, and Diamond levels offer additional benefits that are acquired after cruising the designated number of nights with us.

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After membership activation, all Classic members will receive the following after their first cruise:

  • Advance information on new itineraries

  • Exclusive invitations and promotions

  • A designation pin for the Steamboat Society of America, mailed after activation and upon reaching each level milestone

  • A cocktail party hosted by the captain and vessel officers onboard

  • Friends and family may come aboard for a tour and breakfast or lunch aboard American Queen, American Empress, American Duchess, or American Countess while in port when member is a cruise guest (not available in ports of embarkation/disembarkation). Reservations required at least 14 days in advance. See details below.

  • Member may come aboard for breakfast or lunch when American Queen, American Empress, American Duchess, American Countess are in port near the member’s hometown (not available in ports of embarkation/disembarkation). Reservations required at least 14 days in advance. See details below.

(35-69 cruise nights)

  • All classic benefits, plus:

  • “Members only” luggage tags

  • Membership status name badge

  • Dedicated reservations line

  • $50 onboard credit per member

  • Pre-boarding privileges* (one hour earlier than standard)


(70-139 cruise nights)

  • All Ruby benefits, plus:

  • Preferred dining room seating reservations

  • Additional $50 onboard credit ($100 per member)

  • "Welcome back" signed card from the captain, plus a set of exclusive notecards

  • Complimentary laundry service**

  • Onboard Captain's Presentation

(140-209 cruise nights)

  • All Sapphire benefits, plus:

  • One-cabin-category upgrade at time of booking (subject to availability)

  • 10% discount in onboard gift shop



(210+ cruise nights)

  • All Emerald benefits plus:

  • Additional $50 onboard credit ($150 per member)

  • Two-cabin-category upgrade at time of booking (subject to availability)



Onboard Captain’s Presentation: After reaching Sapphire, Emerald, or Diamond status, members will be honored during an onboard Captain’s Presentation that includes gifts of a deluxe official wall certificate and a framed, signed painting by maritime artist Michael Blaser.

For questions or more information, please email or call (888) 749-5280.

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*Benefit not available on American Empress voyages. **Complimentary laundry is limited to one in-room laundry bag per 7-day cruise; no dry cleaning services available.

Only sailings operated by American Queen Steamboat Company (since April 2012) count toward membership level. Membership benefits are non-transferable, combinable with other applicable promotional offers, and must be applied to future cruise travel; hotel nights do not count toward membership; cruise nights are calculated after completion of a cruise. Additional rules and conditions apply. Cabin-category upgrades are subject to availability, and available only up to category AAA on the American Queen, Category A on the American Empress and Category DS on the American Duchess. Vessel access and onboard visits by members: capacity-controlled on a daily basis, not available in ports of embarkation/disembarkation, reservations and government guest security information are required, guests must be accompanied by member, and visits are limited to four per calendar year. Onboard Captain’s Presentations are held on the cruise subsequent to a member reaching Sapphire, Emerald, or Diamond status. American Queen Steamboat Company reserves the right to change Steamboat Society of America program rules, benefits, terms, and/or conditions at any time without notice. 030519