Guest Reviews


Roundtrip Vancouver, WA (Portland)

All guest reviews on our website reflect the genuine, personal experiences and opinions of former American Queen Steamboat Company guests. These guests do not have a personal relationship with the company, nor have they received any form of incentive to submit a review.


5 Star = Excellent, 1 Star = Poor

Average Guest Rating ★★★★★

(3 Guest Reviews)

carla from NV gives this voyage ★★★★★

The Victorian decor and ambience of the American Empress along with the gracious manners and hospitality of the staff,(special thank you to Janice and VJ), made the cruise a truly magical experience! And the Columbia River Gorge is awesome !

Overall Rating
★★★★★
Booking your cruise
★★★★★
Travel documents
★★★★★
Pre-hotel Accommodations
★★★★★
Cabin Accommodations
★★★★★
On-tour transportation
★★★★★
Dining
★★★★★
Onboard Entertainment
★★★★★
Guides
★★★★★
Hop-on Hop-off included shore excursions
★★★★★
Premium shore excursions
★★★★★
Value for the Money
★★★★★

Date Traveled
March 19, 2017
Would you travel with us again
Yes

Rebecca from WA gives this voyage ★★★★★

Outstanding staff, service, and entertainment! Knowledgeable riverlorian! Wonderful hop on, hop off tours.

Overall Rating
★★★★★
Booking your cruise
★★★★★
Travel documents
★★★★★
Pre-hotel Accommodations
★★★★★
Cabin Accommodations
★★★★★
On-tour transportation
★★★★★
Dining
★★★★★
Onboard Entertainment
★★★★★
Guides
★★★★★
Hop-on Hop-off included shore excursions
★★★★★
Premium shore excursions
★★★★★
Value for the Money
★★★★★

Date Traveled
March 25, 2018
Would you travel with us again
Yes

Constance & Michael from OR gives this voyage ★★★★★

We loved how this is a small boat so one does not feel like a sardine in cramped quarters. We opted for the more expensive B-Room 202 which was at the front of the ship & included a private veranda. The room was clean, nicely furnished, & ample for our needs. Whether we wanted an elegant 5-course meal or more casual fare, we feasted on lobster, steak, veal marsala, & salmon to burgers, ribs, & barbeque chicken. Wines from the region, beer, soft drinks, coffee, & tea were free with each meal, & the portion sizes were sufficient. Almost all the ports had “hop on, hop off” buses, but we preferred walking instead. With the cool weather surprisingly dry for late November, there was plenty to do & enough downtime to relax or sit in a rocking chair on the deck & watch the water & wildlife. Thanks to AQSC, Captain Andrea, & her excellent staff (especially Mary). https://connywithay.wordpress.com/2018/12/01/american-empress-columbia-river-cruise/

Overall Rating
★★★★★
Booking your cruise
★★★★★
Travel documents
★★★★★
Pre-hotel Accommodations
★★★★★
Cabin Accommodations
★★★★★
On-tour transportation
★★★★
Dining
★★★★★
Onboard Entertainment
★★★★
Guides
★★★★★
Hop-on Hop-off included shore excursions
★★★★★
Premium shore excursions
★★★★
Value for the Money
★★★★★

Date Traveled
November 28, 2018
Would you travel with us again
Yes

Additional Sailing Dates

Mississippi and Columbia River Cruise Guest Reviews


Read what our guests have to say about American Queen Steamboat Company’s river cruises down the Mississippi, Columbia and other American rivers. The reviews on this page are genuine and from verified guests who have traveled with us. Guests are not paid or rewarded for reviews, ensuring their honest feedback. Search for feedback for a specific river cruise, or leave your own review below!